Introduction
The MAD (“The Marketers And Developers,” “we,” “us,” or “our”) operates the website themad.in and related products and services. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, purchase our products, use our SaaS services, or engage with us in any way.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our services.
Information We Collect
Information You Provide
- Contact information: name, email address, phone number, company name, and job title when you fill out forms, request a quote, subscribe to our newsletter, or contact us.
- Account information: username, password, and profile details when you create an account on our website or SaaS products.
- Payment information: billing address, GST number, and payment details processed securely through our payment gateways (Razorpay, Stripe, PayPal). We do not store credit card or bank account numbers on our servers.
- Communication data: messages, emails, enquiries, and feedback you send us.
- Masterclass/training data: attendance records and assessment information when you enrol in our training programmes.
Information Collected Automatically
- Device and browser information: IP address, browser type and version, operating system, device type, screen resolution.
- Usage data: pages visited, time spent, referral source, click patterns, and navigation paths collected via cookies and analytics tools.
- Location data: approximate geographic location derived from your IP address.
How We Use Your Information
- To provide, maintain, and improve our website, products, and services.
- To process transactions, deliver purchased products, issue licence keys, and send invoices.
- To respond to your enquiries, provide customer support, and send service-related communications.
- To send marketing communications (newsletters, product updates, promotional offers) — only with your consent; you can unsubscribe at any time.
- To analyse website usage, improve user experience, and optimise our marketing efforts.
- To detect, prevent, and address security issues, fraud, and abuse.
- To comply with legal obligations and enforce our terms.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. These include:
- Essential cookies: required for the website to function (login sessions, shopping cart, security).
- Analytics cookies: Google Analytics 4 to understand how visitors use our site.
- Marketing cookies: to deliver relevant advertisements and measure campaign effectiveness.
You can manage your cookie preferences through the cookie consent banner on our website or through your browser settings. Disabling certain cookies may affect website functionality.
Data Sharing
We do not sell your personal data. We may share your information with:
- Payment processors: Razorpay, Stripe, PayPal — to process transactions securely.
- Analytics providers: Google Analytics — for website usage analysis.
- Email service providers: for sending transactional and marketing emails.
- Hosting providers: our web hosting and cloud infrastructure providers.
- Legal authorities: when required by law, court order, or to protect our rights.
Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure hosting, firewall protection, regular security audits, access controls, and encrypted data storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained for the duration of your account and for a reasonable period thereafter. You may request deletion of your data at any time.
Your Rights
Under the Digital Personal Data Protection Act (DPDP Act) 2023 and other applicable laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for data processing at any time.
- Lodge a complaint with the relevant Data Protection Board.
To exercise any of these rights, contact us at akshat@themad.in.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
The MAD (The Marketers And Developers)
Email: akshat@themad.in
Phone: +91-7014715794
Website: https://themad.in
Last updated: October 15, 2026
